The situation was resolved quickly, thanks.
Brett help me understand my scanner. He was great. Thanks
The service with Modern Data is always good and very professional. The technicians are great and very polite. Regardless to what your question is if its simple or complicated you still get he same professionalism .
The staff is always polite and helpful
I am really happy with the support we receive from Modern Data. Everyone is very professional and have great personalities. Thank you.
Cameron is doing a great job meeting our needs.....which isn't always easy. Thank you!
Amazingly fast and incredibly accurate. Thank you!
Tammy Winfrey is the best. Patient, fast, efficient, and great to work with.
Jeff is always very helpful and gets our issue fixed right away.
Thank-you for responding so quickly.
Completed in a timely manner. Thanks!
The support I received was timely and helpful.
Jim did a good job and let me know what was going on while he worked.
It is so beneficial to have such knowledgeable resources and support. Thanks once again, Tammy.
The IT staff are great. They are quick and timely with their responses, and the resolve all tickets with great care. Jeff and Chris have been extremely helpful in getting us up and running smoothly. We don't know what we would have done without them. Thank you for a job well done.
Brett was quick with getting this done & as always... so polite!!
Jeff O. is always making sure that our IT needs get done in a timely manner.
Tammy always comes thru even after 10 PM. Thanks
Brett always handles my issues quickly.
Your support is immediate. I'm very impressed and satisfied.
Steve was very pleasant and came out and fixed issue.
As always, We have good service.
she called me back right away and resolved the issue
One of my employees have their password and so far so good, the other part-time employee has not worked yet, the response was
quick, thanks. I'm satisfied.
The service from Jeff and team was excellent. They were. however, too busy to get it done until the work day was over.
Tammy is always punctual in her service and efforts. Thanks
Brett has been very responsive and a big help to me with several computer problems that I've had this spring. He gets back with me right away and fixes the problems very well. I'm very pleased with his support.
Prompt assistance.. Thank you.
Luke is great to work with - professional and caring he always make sure that my computer problems are taken care of promptly and successfully
Quick response/Quick resolution
Great detailed instructions on how remedy our issue.
I had excellent service. Thank you for all your help resetting my password.
Timely and professional with good follow-up - thank you
A+++! Will definitely be back for my next ticket submission!
Tammy is quick and efficient. She is very responsive to our needs. Thanks.
As always great support from Modern Data.
Thanks, I was out of town over the weekend, thanks for your fix.
I was very please with the fast response and that the issue I was having was taken care of.
Steve was very personable and efficient in his interaction with me. I appreciated his patience and expertise!
Tammy was prompt and quickly able to respond to figure out the myriad of problems with this machine!
Excellent service; thanks again for your help!
Chris Berry comes up with the most 1337 passwords.
Adobe seems to be working, thanks
Good, much better this time.
Diagnosed the problem rather quickly.....good job
The issue was solved quickly and completely.
When you removed Kristy's email, all my Outlook folders were removed as well and I really, really need those.
Good response time and service as usual!
Luke did an excellent job he helped me twice yesterday
It's running better than before. Thanks
The support was very good and the person who helped me was very knowledgeable.
As always, Tammy gets the job done in an extremely efficient and timely fashion!
I'm very happy with how quickly Brett fixed the problem so I can keep completing my work! Thank you!
very good response and problem fixed quickly
Chris was very helpful. Thank you for getting our color printer working.
The Modern Data team is professional. They did their homework to understand the ins and outs of our system before they determined the best plan to get our office working properly. They are a blessing in resolving problems and have been readily available for technical support any time of the day. In addition, they have helped give us peace of mind for security with a very complex back up system.
Cameron worked with Jan to reset her password. Nice Job and quickly resolved. Thank you.
Jeff was extremely helpful in getting the Quickbooks software from First Call for Help set up on my workstation. I truly appreciate being able to work with Jeff and Tammy.
Tammy Winfrey is great to work with.
Brett is always prompt and easy to work with :)
Not sure how this ever happened to begin with. Jeff fixed this problem promptly and accurately - took him all of about 15 minutes to diagnose and correct. Somehow my computer became the QuickBooks server which it should never ever be!
Modern Data has been very responsive and easy to work with every day. They respond to help desk calls with in 15 minutes – 24 hours a day, 7 days a week.
Tammy always is thorough and professional in all dealings I have had with her. It is a great pleasure to work with someone of Tammy's caliber.
Wonderful. Fastest service!
The transition to my new computer went very smooth, thanks to Cameron. He has been very responsive and has answered all of my questions so far. He's very pleasant to work with.
This issue was resolved before I was even aware of it... Great job Brett.. Thanks!
Very fast response. Problem fixed immediately.
Fast and efficient. Fixed the problem in a matter of minutes.
The service was almost immediate. Problem was solved thanks
Tech was fast & efficient. Thanks
Service was quick and got what we needed.
Was able to install ESET quickly.
Steve thank you for taking the time and really investigating what was wrong with my computer, it's much faster and no more malware popups. Amy
Very satisfied... Thank you!
Everything went very smoothly. Thank you.
Tammy took care of me as usual. Thank you!
I appreciate Steve's help and advice concerning any future situations and will make Modern Data my first call for help. Thanks,
Tammy just happened to be in the building; walking in with her coat still on, I asked her a quick question and she took care of the issue in less than 2 minutes. Thank you Tammy!
Great - The laptop issue was corrected properly and quickly - All systems go for Jim
We appreciate more than you can imagine that your company employs the technology to be able to execute certain fixes to our computers without having to wait for a tech to show up at our door, as well as a team of techs who know what they are doing!
Very happy with the quick response!! However, I do have a question. It was a problem with the span blocker. My question is - Will they cover the cost to overcome their problem, or will I have to pay for this?
Quick Response and detailed solution. Great support!
The response was timely and helpful.
Very prompt. Excellent service.
Great work and fast response as always! Thank you!
Tammy was excellent.... patient, explained as she went. No issues.
Very quick response, couldn't ask for more.
Great, quick response time.
EXCELLENT! always prompt. always a job well done. Tammy is wonderful.
BRETT RESPONDING IMMEDIATELY AND WAS A GREAT HELP. THANK YOU AGAIN!
Cameron works hard to be responsive to his client's needs. Thanks, Cameron.
responded quickly - gave me a call. thanks!
Brett is great to work with and always very helpful.
You all are always very responsive bad ready to assist.
It is very comforting to know that Chris, Tammy, and the rest of the staff are there as resources. Fast, pleasant, and thorough staff members. Thank you very much.
It took a couple of days, but it appears to be resolved now.
Tammy was wonderful! Very patient and helpful.
Everyone is very nice and very helpful. Things are running great.
Tammy has been extremely helpful to me in all issues. I appreciate everything she does.
Brett is always very friendly and helpful. He was able to fix the issue I was having very quickly.
You guys ROCK and are very dependable, keep up the great Job!!!!!!!
I appreciate the follow-up emails to verify that issues have been resolved.
You know I love you guys. :)
I appreciate Jim's ability to take care of the matter right away. Thanks for your help.
The response to my requests for help are always prompt.
I'm very satisfied. When I call in a request I get a prompt call back and are very helpful with their support.
We promptly received the new user id/password however the temporary password isn't working. I replied to the ticket but haven't heard back as of yet. We are in need of a new password for the new email account.
Very satisfied, from the very first with the cleaning of the printer all the way through the installation of a new paper tray and roller.
Thanks for the suggestion to get Google Drive to show up in explorer
Chris took care of my request very promptly and thoroughly. Very happy with Chris' service.
Tammy helped right away! :-)
Cameron is amazing and is always willing to help us when we call.
Modern Data attempts to provide timely assistance. Third Party seems to hinder quick fixes.
Thank you for helping solve our problem
always such prompt attention to matters
Was very quick to do this.
Service was completed ASAP.
Did a great job. Program works well. Thank you.
Support was very kind and helpful. Thank you
Very prompt attention. Luke is the best.
Excellent, very quick and easy to understand. Thank you again!
The service was quick, thorough and successful!
I am so thankful for the support I was given these last few days. I was a wreck about what was going on with my computer and feel blessed to have had the help I received! Thank you!!
Again, we received the support needed to resolve our issue in a timely manner, thanks.
My experiences working with Modern Data, Inc. employees Cameron, Brett and Mike Hartzell have been nothing short of exceptional. Keep up the great work:-)!
All good Seems to be all systems go! I worked on it last night - printed my reports - they were here this morning.....all good. RU14 was updated just fine!
Thank you for all your help in resolving this matter.
Timely and Brett is great answering questions and is always friendly and helpful.
I was pleased that Jeff could address the problem timely and that he could find a solution.
We greatly appreciate the quick response and great work received from Modern Data.
Brett is always quick to solve my computer issues and is always pleasant and friendly - and I'm very appreciative.
The result was quick and on the money, thank you.
Brett is awesome and always takes care of things in a very timely manner.
You haven't disappointed yet!
I satisfied with the help I received but would like to know when I getting my copier HP Color Laser Jet CP3525n?
WE find the staff at Modern Data to be not just capable and efficient but courteous and patient!
Excellent service. Very quick. Thank you so much.
Jeff is always polite and patient.
I am very happy with the service that is provided by Tammy, she is always there when we need her
Usual great, prompt service.
Tammy w. Is a pleasure to work with!!!
Thanks again for your help, Jeff! Truly appreciate your support.
Was resolved very quickly. Great support!
Cameron is amazing. always willing to help.
We can’t say enough great things about our Tammy at Modern Data! She understands and anticipates the needs of our staff, and responds to our calls at all times of the day and night.
Fast response! Great service!!!
The customer service is so kind and patient. Jeff was responsive and dedicated to getting the situation resolved!
Everyone one was great that I spoke with and my issues were solved in a very timely matter. Thank You again!
I am very happy with the service, which was provided by Brett. Thank you so much for your help!
Tammy does such a fantastic job with everything we ask her to do. She is the greatest!!!!!!
As always, prompt and thorough - very responsive!
I am very satisfied, thank you.
Quick response - very good!
Help arrived in a timely manner and communication was pleasant and helpful.
Thanks, it was fixed ASAP
Fast response, problem has not recurred.
Brett did a good fast job on my computer!
Great; thank you for your quick response to our printing problem.
Very good. - A problem I tried to deal with my self over 10 hours. Brett corrected it in like, 13 minutes! Thank you!
Dealing with Tammy is always a pleasure. Thanks.
Tammy is always prompt and professional!
Luke made sure we were all up and running before he left. We were very satisfied with his work. We appreciated his hard work here.
They have always been very easy to work with and prompt! Thank you
Brett was very responsive when we needed additional support to solve our problem.
Always happy with our prompt service!
As always we appreciate your quick response getting our issues resolved; thank you!
We always receive excellent service with Modern Data. They are fast and efficient. Thank you.
Went out of their way to assist.
Thanks to Jeff Fitch for being so patient with our "phone tag" and for being so helpful to me in getting my email set-up.
problem was taken care of quickly
Brett is great to have here at St. Leonard, He knows what is needed even when someone like me has trouble explaining my issues.
He is doing a Marvelous Job!!
Thanks for your prompt attention to this!
Resolved in a timely matter given that it was the weekend is even more impressive. Turns out the problem was on the other end at a hospital 10 miles away where their link was not working. Thank you for your assistance in this matter.
Fortunately, I have not had a lot of issue, but when I have, all the guys have been very responsive and have been able to resolve the issue.
I'm thrilled that the response time is so quick and the responses very thorough.
I am very happy with the service that I received. Steve was patient and solved the problem. Thank you!
We really appreciate how Cameron took care of our IT problems in the midst of our entire office coming down with the flu. Thanks Cameron!
We are very happy with the service we are receiving from Modern Data.
Excellent service; we greatly appreciate your quick response! Thanks again!!
As typical, Modern Data comes to the rescue immediately. I had a short time frame to get information to my customer and the program would not produce graphs. One quick email and Modern Data's personnel fixed the problem within 20 minutes. Great job!!
Brett was responsive in a timely manner to resolve this issue.
Jeff is always very courteous and helpful.
Very quick to perform several tasks.
Cameron quickly accomplished my request.
I really appreciate the speed of your reply to my request. Jim was very helpful and fully took care my issue. It is a pleasure to work with him.
Jeff contacted Luke. Luke come to our location to install and set up a new computer. After installation he verified that everything was in working order.
Paul Says that the work you did has the antivirus is working - all system go
Thank you for the quick response!
Excellent service as always.
Jeff is always on top of things and gets back to me in a timely manner.
Fast response - assistance was not needed though. I cancelled request.
Luke is great to work with!! He is patient with me and explains things well.
Cameron went above and beyond to help us out! We really appreciate it!!
Tammy is wonderful & amazing !!
as always.....superb service!!
Tammy is always so helpful! I appreciate her timeliness!
it was fixed within minutes
Always prompt, always a resolution.
The issue was addressed and solved in a timely manner.
Brett responds immediately and explains everything. He is top-notch!
Jeff is awesome and such a great help
Thank you for responding quickly to me!!
The service was prompt and the techs are very kind and helpful
This particular issue seemed to take a long time to resolve, but part of the problem was coordination with BG location.
thank you so much for assisting us with this request.
Thank you for your continued support. We appreciate it.
It took a little longer than was convenient (more than a day), but it was resolved. I understand it's difficult to prioritize and know what needs immediate attention, I will try flagging those by an ASAP memo in the ticket
Young man was very polite and got back to me quite soon after looking up more information on the following day.
When we contact you for the problems we encounter, we really appreciate the prompt service.
You got Patrick's laptop running much faster.
Thank you for all you do!
Tammy responds quickly and handles things very nicely. She's very helpful and knowledgeable.
Jim always makes me feel like I'm his #1 customer! Truly appreciated!!!
Bret is very nice and is always helpful.
Tammy Winfrey is very responsive and excellent at resolving problems.
Thanks for the quick response. Very happy.
We receive excellent service from Brett. He's a great help to us.
Jim was great to work with!
The guys in Muskegon are the best. So helpful at a minutes notice!
Always happy with how the staff takes care of us!
When I have called for service, I have gotten help right away.
I emailed Brett over the holiday weekend re the problem.
When Kelly returned to work that following workday, Brett took care of the problem quickly.
He also helped me previously re a computer problem, when I was working on a Saturday. I emailed him that morning, & he solved the problem within an hour or two.
It is very helpful when I can access someone to help me solve a computer problem, as I work evenings & weekends. I am then able to get my work done, without having to wait for someone the following business day.
Thank you very much.
Luke's follow-up was great! The length of time it took to complete was my fault-not his!
Thanks for prompt service!
She figured it out just fine.
Friendly, fast, accurate, courteous
I have been very pleased with the support I have received from every individual I have spoken with at Modern Data! Especially appreciate the quick response to resolve issues. Thank you!
You guys were great. Thanks for the help.
Jeff was very knowledgeable and spend over an hour or more with me on the phone until we got the issue resolved. He was very helpful and patient, especially since I had to walk back and forth between two locations. Thank you for your great service.
Brett was very helpful and completed the problem quick and easily. Great help to me!! Thanks
Excellent response time and the problem was resolved very quickly. Thank you very much.
Luke was a great help with install of program.
The team is always quick to respond when I have a need. Thank you!!
Jeff took care of this very quickly. I'm very satisfied
Technician very helpful and polite
Great fast service as always
Kris responded quickly. Thanks.
Steve was very good and considerate. It just has taken way too long to get all our computers set up. I am still waiting for all my documents to be loaded from my H drive.
Tammy has always been incredibly responsive and helpful for our requests. A real pleasure to work wither!
I am very happy with the help I had to solve the problem.
this has been resolved in a timely manner. Thank you
Jeff provided excellent service as always.
The few times I have needed anything, Modern Data has been very fast to take care of the issue.
Tammy is always a joy to work with!!
Brett is easy to work with and keep on a project I needed from the computer until it work. I appreciated his efforts on my behalf.
Cameron is always such a good help!
Tammy installed it while I was in a meeting with no downtime for me. another great job by Tammy!
Very satisfied with the quick response and resolution. Thank you!
All working well! Timely service, accurate diagnosis and follow through. The only glitches deal with our lack of communication between ourselves!
Tammy was quite expedient in checking the concern expressed and clarifying what needed to be done in the future if the message appeared.
The problem was solved quickly and efficiently with friendly customer service provided by Luke.
Thanks for your help in restoring the web page so quickly!
I appreciate the persistence shown by your staff (Cameron) to solve my video issue.
Luke is always great. Knowledgeable, responsive, pleasant to work with. You all are a breath of fresh air!
Always appreciate the prompt response to questions, comments and concerns. THANK YOU!
modern data called me right away and password was reset thanks Cathy s
Chris Berry (and Brett Bates) are EXCELLENT in every respect.
The person who worked on my computer problem (Steve) was very friendly, knowledgeable, and quick to respond. Thanks.
Tammy is great to work with and is always responsive and helpful; !
Excellent customer service
Tammy did a great job in making sure it would work and that the programs we needed would work before she even thought about leaving. Her time is greatly appreciated!
Jeff exhibits great customer service. He's helpful, patient, and kind.
Quick & efficient service. Very satisfied!
Steve is always very attentive and gets right to it when helping us with any issue. Thank you.
Prompt and thorough response, thanks.
Very prompt and professional resolution, thank you
Tammy was quick to rectify my problem, thanks.
Excellent! LUKE IS VERY HELPFUL AND PROFESSIONAL.
The problem was resolved after I submitted the ticket sometime during the day. I believe it was an Outlook program glitch. Cameron did not have to address. Thank you.
As always, excellent service.
service is fast and great
The time and effort assisting was very appreciated.
Prompt replies and courteous and patient service. Can't beat that.
The service was great. Bret was very helpful and accommodating. I truly appreciated his service.
Cameron was able to address my issue of not being able to access/send secure emails.
Brett is always a big help!
I always get quick responses to my problems!
Tammy is awesome! Day or night she helps with whatever I need!
Great - you came out and got us fixed up within an hour.
Steve was very helpful and followed up quickly.
Problem was taken care of quickly and resolved fully.
Thank you for the quick response!
Luke fixed the problem and took time to troubleshoot. Will be working with him next week on setting up the laptop to print to the office printer
Very quick to respond - did the job.
Jeff was very helpful with getting me set-up for my E-mails. Thank you.
The issue was addressed and resolved quickly. Great work!
Luke happened to be in our building when the error occurred, he immediately came to my office and fixed it.
Brett is great. Very responsive. Issues are resolved quickly. He always has a smile.
Cameron took the time to explain, so I could understand, what he needed to do to solve my problem. Thanks, again!
I like this new way - - it's easy & quick!
Jeff was so great to work with. Thank you!!!
As usual, I received a timely response, had pleasant, knowledgeable assistance, and the issue was resolved quickly. thanks!
Thanks for the quick response & reminder
They are fast, effective, and since we became their client, our costs have been cut in half!
Tammy is always there for me and I am satisfied. thanks, Leng
I usually get the help I need right away.
Jeff was very attentive to getting my issue resolved.
I am always happy with the response and the customer service
Chris was very responsive and helpful. Thank you.
As usual, the support was quick to respond and fix the problem.
Very professional and timely
Thank you for your prompt response to my request. Much appreciated, excellent customer service!
Luke was very prompt. I was out of the office for a couple hours and the problem appears to have been completely handled while I was gone. Thanks
Thanks Steve for helping me find where I was using so much of my hard drive. I now have 72GB of free space.
On time every time thank you.
Cameron is very helpful and completed my request. Much happier now!
He is very helpful and pleasant while in our office.
Wonderful. Could not have asked for better service.
Thanks again for your quick response to our emergency; we greatly appreciate your help!
I am very satisfied with the prompt professional service that I received from Modern Data. Maureen
Always a pleasure to work with Brett
Steve came in, fixed the computers in a very timely manner and left all is great working order. Thank you!
Modern Data has great customer service. It's the ADP that is problematic.
Tammy is always responsive immediately and always helpful. She is great!
Very friendly and helpful with all of our problems.
My problem was handled quickly with little effort required on my end. Thank you.
Jeff and Steve are awesome and cleared up any problems I may have had! Thanks so much!
Thanks for the assistance. Everything appears to be good for now.
Some of the best IT guys out there. Thanks for the help.
Tammy is quick and responsive to all of my requests!
Fast, easy, with personal service. Who could ask for more? Great job.
Thanks for restoring the page so quickly!
Quick response and got my machine fixed in just a few minutes.
Brett is awesome....very fast to respond to our requests. Thank you.
Jeff O., Luke R. and Bret B. always do a great job for us and they are pleasant to work with.
Prompt response (as always!) :) Thanks for your help!
Jim was awesome! I was super busy and was not able to pay as much attention to my problem as I should have. He went out of his way to solve the issue.
Excellent service, as usual.
Thank you, the computer was fixed quickly.
As always, great customer service
Excellent person that helped resolve the issue. Thank you.
I appreciated the prompt response.
very good response time. Thank you.
I received a call back in a timely manner and my issue was resolved.
The e-mail was answered quickly, the problem was resolved quickly.
great job. took care of everything!