Jeff was very helpful with getting me set-up for my E-mails. Thank you.
I'm very satisfied. When I call in a request I get a prompt call back and are very helpful with their support.
I appreciate Steve's help and advice concerning any future situations and will make Modern Data my first call for help. Thanks,
As always, We have good service.
EXCELLENT! always prompt. always a job well done. Tammy is wonderful.
It is so beneficial to have such knowledgeable resources and support. Thanks once again, Tammy.
Tammy is always there for me and I am satisfied. thanks, Leng
Technician very helpful and polite
Tammy is always a joy to work with!!
Tammy is quick and responsive to all of my requests!
Great - you came out and got us fixed up within an hour.
Everyone is very nice and very helpful. Things are running great.
Great - The laptop issue was corrected properly and quickly - All systems go for Jim
We appreciate more than you can imagine that your company employs the technology to be able to execute certain fixes to our computers without having to wait for a tech to show up at our door, as well as a team of techs who know what they are doing!
Cameron is doing a great job meeting our needs.....which isn't always easy. Thank you!
Thank you for responding quickly to me!!
Tammy installed it while I was in a meeting with no downtime for me. another great job by Tammy!
Tammy was wonderful! Very patient and helpful.
We promptly received the new user id/password however the temporary password isn't working. I replied to the ticket but haven't heard back as of yet. We are in need of a new password for the new email account.
The staff is always polite and helpful
As always, great customer service
Luke is always great. Knowledgeable, responsive, pleasant to work with. You all are a breath of fresh air!
I like this new way - - it's easy & quick!
We are very happy with the service we are receiving from Modern Data.
Brett always handles my issues quickly.
Tammy helped right away! :-)
Chris took care of my request very promptly and thoroughly. Very happy with Chris' service.
Thanks to Jeff Fitch for being so patient with our "phone tag" and for being so helpful to me in getting my email set-up.
Great fast service as always
I am very happy with the service that I received. Steve was patient and solved the problem. Thank you!
Jeff is always on top of things and gets back to me in a timely manner.
I am very satisfied, thank you.
Steve came in, fixed the computers in a very timely manner and left all is great working order. Thank you!
Brett is easy to work with and keep on a project I needed from the computer until it work. I appreciated his efforts on my behalf.
Very fast response. Problem fixed immediately.
Brett help me understand my scanner. He was great. Thanks
It is very comforting to know that Chris, Tammy, and the rest of the staff are there as resources. Fast, pleasant, and thorough staff members. Thank you very much.
Jeff was very knowledgeable and spend over an hour or more with me on the phone until we got the issue resolved. He was very helpful and patient, especially since I had to walk back and forth between two locations. Thank you for your great service.
This issue was resolved before I was even aware of it... Great job Brett.. Thanks!
Always a pleasure to work with Brett
The situation was resolved quickly, thanks.
Everything went very smoothly. Thank you.
Cameron is always such a good help!
Steve is always very attentive and gets right to it when helping us with any issue. Thank you.
Timely and Brett is great answering questions and is always friendly and helpful.
Luke made sure we were all up and running before he left. We were very satisfied with his work. We appreciated his hard work here.
Brett is always quick to solve my computer issues and is always pleasant and friendly - and I'm very appreciative.
The issue was addressed and resolved quickly. Great work!
Quick Response and detailed solution. Great support!
Thank you for your prompt response to my request. Much appreciated, excellent customer service!
We greatly appreciate the quick response and great work received from Modern Data.
Bret is very nice and is always helpful.
Thanks for the suggestion to get Google Drive to show up in explorer
Great work and fast response as always! Thank you!
Went out of their way to assist.
Jeff O. is always making sure that our IT needs get done in a timely manner.
Steve was very personable and efficient in his interaction with me. I appreciated his patience and expertise!
Excellent service; we greatly appreciate your quick response! Thanks again!!
Very satisfied... Thank you!
Modern Data has great customer service. It's the ADP that is problematic.
Steve was very helpful and followed up quickly.
Very good. - A problem I tried to deal with my self over 10 hours. Brett corrected it in like, 13 minutes! Thank you!
Jim was great to work with!
she called me back right away and resolved the issue
The service was prompt and the techs are very kind and helpful
Tammy Winfrey is the best. Patient, fast, efficient, and great to work with.
The few times I have needed anything, Modern Data has been very fast to take care of the issue.
Diagnosed the problem rather quickly.....good job
I was pleased that Jeff could address the problem timely and that he could find a solution.
Jeff is always very courteous and helpful.
Service was quick and got what we needed.
Luke is great to work with - professional and caring he always make sure that my computer problems are taken care of promptly and successfully
My experiences working with Modern Data, Inc. employees Cameron, Brett and Mike Hartzell have been nothing short of exceptional. Keep up the great work:-)!
The IT staff are great. They are quick and timely with their responses, and the resolve all tickets with great care. Jeff and Chris have been extremely helpful in getting us up and running smoothly. We don't know what we would have done without them. Thank you for a job well done.
Kris responded quickly. Thanks.
BRETT RESPONDING IMMEDIATELY AND WAS A GREAT HELP. THANK YOU AGAIN!
Fast response, problem has not recurred.
Fortunately, I have not had a lot of issue, but when I have, all the guys have been very responsive and have been able to resolve the issue.
Luke happened to be in our building when the error occurred, he immediately came to my office and fixed it.
I satisfied with the help I received but would like to know when I getting my copier HP Color Laser Jet CP3525n?
Jeff took care of this very quickly. I'm very satisfied
Prompt assistance.. Thank you.
Tammy always is thorough and professional in all dealings I have had with her. It is a great pleasure to work with someone of Tammy's caliber.
Brett was very helpful and completed the problem quick and easily. Great help to me!! Thanks
As usual, the support was quick to respond and fix the problem.
Steve was very good and considerate. It just has taken way too long to get all our computers set up. I am still waiting for all my documents to be loaded from my H drive.
As always, excellent service.
Thanks for the quick response & reminder
Very satisfied with the quick response and resolution. Thank you!
Brett is great. Very responsive. Issues are resolved quickly. He always has a smile.
Jeff O., Luke R. and Bret B. always do a great job for us and they are pleasant to work with.
Brett is awesome and always takes care of things in a very timely manner.
Quick response and got my machine fixed in just a few minutes.
She figured it out just fine.
Thanks for your prompt attention to this!
Luke's follow-up was great! The length of time it took to complete was my fault-not his!
Steve was very pleasant and came out and fixed issue.
problem was taken care of quickly
Chris Berry comes up with the most 1337 passwords.
Brett is awesome....very fast to respond to our requests. Thank you.
Good, much better this time.
WE find the staff at Modern Data to be not just capable and efficient but courteous and patient!
Brett is great to work with and always very helpful.
Problem was taken care of quickly and resolved fully.
Tammy Winfrey is very responsive and excellent at resolving problems.
The response was timely and helpful.
Excellent service, as usual.
A+++! Will definitely be back for my next ticket submission!
Steve thank you for taking the time and really investigating what was wrong with my computer, it's much faster and no more malware popups. Amy
Jeff exhibits great customer service. He's helpful, patient, and kind.
Wonderful. Fastest service!
Brett is always very friendly and helpful. He was able to fix the issue I was having very quickly.
They have always been very easy to work with and prompt! Thank you
Not sure how this ever happened to begin with. Jeff fixed this problem promptly and accurately - took him all of about 15 minutes to diagnose and correct. Somehow my computer became the QuickBooks server which it should never ever be!
Was resolved very quickly. Great support!
I'm very happy with how quickly Brett fixed the problem so I can keep completing my work! Thank you!
Brett is always a big help!
Adobe seems to be working, thanks
very good response time. Thank you.
Always appreciate the prompt response to questions, comments and concerns. THANK YOU!
Tammy w. Is a pleasure to work with!!!
I usually get the help I need right away.
When I have called for service, I have gotten help right away.
Fast, easy, with personal service. Who could ask for more? Great job.
Brett has been very responsive and a big help to me with several computer problems that I've had this spring. He gets back with me right away and fixes the problems very well. I'm very pleased with his support.
Very quick to respond - did the job.
It took a couple of days, but it appears to be resolved now.
Very professional and timely
Tammy just happened to be in the building; walking in with her coat still on, I asked her a quick question and she took care of the issue in less than 2 minutes. Thank you Tammy!
Was very quick to do this.
When we contact you for the problems we encounter, we really appreciate the prompt service.
You got Patrick's laptop running much faster.
Thank you for all you do!
All working well! Timely service, accurate diagnosis and follow through. The only glitches deal with our lack of communication between ourselves!
Fast and efficient. Fixed the problem in a matter of minutes.
The problem was resolved after I submitted the ticket sometime during the day. I believe it was an Outlook program glitch. Cameron did not have to address. Thank you.
The service was great. Bret was very helpful and accommodating. I truly appreciated his service.
Modern Data has been very responsive and easy to work with every day. They respond to help desk calls with in 15 minutes – 24 hours a day, 7 days a week.
Support was very kind and helpful. Thank you
Jeff is always polite and patient.
Fast response - assistance was not needed though. I cancelled request.
They are fast, effective, and since we became their client, our costs have been cut in half!
this has been resolved in a timely manner. Thank you
I really appreciate the speed of your reply to my request. Jim was very helpful and fully took care my issue. It is a pleasure to work with him.
Tammy is always responsive immediately and always helpful. She is great!
Tammy was quick to rectify my problem, thanks.
Excellent service; thanks again for your help!
You guys ROCK and are very dependable, keep up the great Job!!!!!!!
Brett is always prompt and easy to work with :)
Prompt replies and courteous and patient service. Can't beat that.
Cameron was able to address my issue of not being able to access/send secure emails.
Thank you, the computer was fixed quickly.
Jim always makes me feel like I'm his #1 customer! Truly appreciated!!!
I always get quick responses to my problems!
The time and effort assisting was very appreciated.
Your support is immediate. I'm very impressed and satisfied.
Tammy is always so helpful! I appreciate her timeliness!
I appreciate the persistence shown by your staff (Cameron) to solve my video issue.
Cameron took the time to explain, so I could understand, what he needed to do to solve my problem. Thanks, again!
Dealing with Tammy is always a pleasure. Thanks.
Tammy was quite expedient in checking the concern expressed and clarifying what needed to be done in the future if the message appeared.
Thanks again for your help, Jeff! Truly appreciate your support.
Resolved in a timely matter given that it was the weekend is even more impressive. Turns out the problem was on the other end at a hospital 10 miles away where their link was not working. Thank you for your assistance in this matter.
Thank you for all your help in resolving this matter.
Quick response - very good!
Great, quick response time.
Help arrived in a timely manner and communication was pleasant and helpful.
Cameron works hard to be responsive to his client's needs. Thanks, Cameron.
Great detailed instructions on how remedy our issue.
The team is always quick to respond when I have a need. Thank you!!
I appreciate the follow-up emails to verify that issues have been resolved.
My problem was handled quickly with little effort required on my end. Thank you.
Prompt response (as always!) :) Thanks for your help!
Did a great job. Program works well. Thank you.
Luke was very prompt. I was out of the office for a couple hours and the problem appears to have been completely handled while I was gone. Thanks
very good response and problem fixed quickly
The service from Jeff and team was excellent. They were. however, too busy to get it done until the work day was over.
Thanks for the assistance. Everything appears to be good for now.
I am so thankful for the support I was given these last few days. I was a wreck about what was going on with my computer and feel blessed to have had the help I received! Thank you!!
Very quick to perform several tasks.
Tammy responds quickly and handles things very nicely. She's very helpful and knowledgeable.
Cameron is very helpful and completed my request. Much happier now!
He is very helpful and pleasant while in our office.
The problem was solved quickly and efficiently with friendly customer service provided by Luke.
Cameron is amazing. always willing to help.
Always happy with our prompt service!
Cameron worked with Jan to reset her password. Nice Job and quickly resolved. Thank you.
Thank you for the quick response!
I'm thrilled that the response time is so quick and the responses very thorough.
Very prompt and professional resolution, thank you
Thanks for the quick response. Very happy.
I am really happy with the support we receive from Modern Data. Everyone is very professional and have great personalities. Thank you.
Cameron is amazing and is always willing to help us when we call.
Luke did an excellent job he helped me twice yesterday
Chris was very helpful. Thank you for getting our color printer working.
Tammy has always been incredibly responsive and helpful for our requests. A real pleasure to work wither!
The response to my requests for help are always prompt.
it was fixed within minutes
We really appreciate how Cameron took care of our IT problems in the midst of our entire office coming down with the flu. Thanks Cameron!
great job. took care of everything!
You haven't disappointed yet!
I am very happy with the service that is provided by Tammy, she is always there when we need her
The service was almost immediate. Problem was solved thanks
Service was completed ASAP.
service is fast and great
It took a little longer than was convenient (more than a day), but it was resolved. I understand it's difficult to prioritize and know what needs immediate attention, I will try flagging those by an ASAP memo in the ticket
Tammy took care of me as usual. Thank you!
Excellent! LUKE IS VERY HELPFUL AND PROFESSIONAL.
Tech was fast & efficient. Thanks
You guys were great. Thanks for the help.
Prompt and thorough response, thanks.
Thank-you for responding so quickly.
I emailed Brett over the holiday weekend re the problem.
When Kelly returned to work that following workday, Brett took care of the problem quickly.
He also helped me previously re a computer problem, when I was working on a Saturday. I emailed him that morning, & he solved the problem within an hour or two.
It is very helpful when I can access someone to help me solve a computer problem, as I work evenings & weekends. I am then able to get my work done, without having to wait for someone the following business day.
Thank you very much.
Cameron quickly accomplished my request.
As always, prompt and thorough - very responsive!
Always happy with how the staff takes care of us!
I have been very pleased with the support I have received from every individual I have spoken with at Modern Data! Especially appreciate the quick response to resolve issues. Thank you!
Jeff was very attentive to getting my issue resolved.
Everyone one was great that I spoke with and my issues were solved in a very timely matter. Thank You again!
Timely and professional with good follow-up - thank you
The e-mail was answered quickly, the problem was resolved quickly.
Brett was quick with getting this done & as always... so polite!!
Brett was very responsive when we needed additional support to solve our problem.
Thank you for your continued support. We appreciate it.
The service was quick, thorough and successful!
Tammy is great to work with and is always responsive and helpful; !
Thanks, I was out of town over the weekend, thanks for your fix.
Paul Says that the work you did has the antivirus is working - all system go
Thank you for the quick response!
Tammy did a great job in making sure it would work and that the programs we needed would work before she even thought about leaving. Her time is greatly appreciated!
Jeff was extremely helpful in getting the Quickbooks software from First Call for Help set up on my workstation. I truly appreciate being able to work with Jeff and Tammy.
Excellent customer service
The result was quick and on the money, thank you.
Very satisfied, from the very first with the cleaning of the printer all the way through the installation of a new paper tray and roller.
The support was very good and the person who helped me was very knowledgeable.
Chris was very responsive and helpful. Thank you.
Very prompt attention. Luke is the best.
The customer service is so kind and patient. Jeff was responsive and dedicated to getting the situation resolved!
Excellent response time and the problem was resolved very quickly. Thank you very much.
One of my employees have their password and so far so good, the other part-time employee has not worked yet, the response was
quick, thanks. I'm satisfied.
I had excellent service. Thank you for all your help resetting my password.
As usual, I received a timely response, had pleasant, knowledgeable assistance, and the issue was resolved quickly. thanks!
Brett is great to have here at St. Leonard, He knows what is needed even when someone like me has trouble explaining my issues.
He is doing a Marvelous Job!!
Completed in a timely manner. Thanks!
Jeff is always very helpful and gets our issue fixed right away.
Jeff contacted Luke. Luke come to our location to install and set up a new computer. After installation he verified that everything was in working order.
Tammy does such a fantastic job with everything we ask her to do. She is the greatest!!!!!!
The Modern Data team is professional. They did their homework to understand the ins and outs of our system before they determined the best plan to get our office working properly. They are a blessing in resolving problems and have been readily available for technical support any time of the day. In addition, they have helped give us peace of mind for security with a very complex back up system.
Brett was responsive in a timely manner to resolve this issue.
Modern Data attempts to provide timely assistance. Third Party seems to hinder quick fixes.
I am very happy with the service, which was provided by Brett. Thank you so much for your help!
Jeff was so great to work with. Thank you!!!
Thanks again for your quick response to our emergency; we greatly appreciate your help!
The transition to my new computer went very smooth, thanks to Cameron. He has been very responsive and has answered all of my questions so far. He's very pleasant to work with.
The issue was solved quickly and completely.
Tammy is awesome! Day or night she helps with whatever I need!
Chris Berry (and Brett Bates) are EXCELLENT in every respect.
You know I love you guys. :)
Very friendly and helpful with all of our problems.
Excellent service as always.
Jeff and Steve are awesome and cleared up any problems I may have had! Thanks so much!
As typical, Modern Data comes to the rescue immediately. I had a short time frame to get information to my customer and the program would not produce graphs. One quick email and Modern Data's personnel fixed the problem within 20 minutes. Great job!!
Was able to install ESET quickly.
Tammy has been extremely helpful to me in all issues. I appreciate everything she does.
Very quick response, couldn't ask for more.
Some of the best IT guys out there. Thanks for the help.
Cameron went above and beyond to help us out! We really appreciate it!!
Very prompt. Excellent service.
Very happy with the quick response!! However, I do have a question. It was a problem with the span blocker. My question is - Will they cover the cost to overcome their problem, or will I have to pay for this?
Luke was a great help with install of program.
Tammy is wonderful & amazing !!
We can’t say enough great things about our Tammy at Modern Data! She understands and anticipates the needs of our staff, and responds to our calls at all times of the day and night.
I am always happy with the response and the customer service
We receive excellent service from Brett. He's a great help to us.
Jeff provided excellent service as always.
thank you so much for assisting us with this request.
It's running better than before. Thanks
Tammy always comes thru even after 10 PM. Thanks
The person who worked on my computer problem (Steve) was very friendly, knowledgeable, and quick to respond. Thanks.
Again, we received the support needed to resolve our issue in a timely manner, thanks.
responded quickly - gave me a call. thanks!
I appreciated the prompt response.
Thanks for restoring the page so quickly!
The service with Modern Data is always good and very professional. The technicians are great and very polite. Regardless to what your question is if its simple or complicated you still get he same professionalism .
When you removed Kristy's email, all my Outlook folders were removed as well and I really, really need those.
I was very please with the fast response and that the issue I was having was taken care of.
The issue was addressed and solved in a timely manner.
Jim was awesome! I was super busy and was not able to pay as much attention to my problem as I should have. He went out of his way to solve the issue.
Excellent person that helped resolve the issue. Thank you.
always such prompt attention to matters
Thanks for prompt service!
Quick response/Quick resolution
You all are always very responsive bad ready to assist.
Quick & efficient service. Very satisfied!
I appreciate Jim's ability to take care of the matter right away. Thanks for your help.
Brett responds immediately and explains everything. He is top-notch!
I am very satisfied with the prompt professional service that I received from Modern Data. Maureen
Tammy Winfrey is great to work with.
Amazingly fast and incredibly accurate. Thank you!
modern data called me right away and password was reset thanks Cathy s
Tammy was prompt and quickly able to respond to figure out the myriad of problems with this machine!
Tammy is always punctual in her service and efforts. Thanks
Fast response! Great service!!!
Thank you for helping solve our problem
I received a call back in a timely manner and my issue was resolved.
Good response time and service as usual!
We always receive excellent service with Modern Data. They are fast and efficient. Thank you.
Usual great, prompt service.
Always prompt, always a resolution.
As always great support from Modern Data.
Brett did a good fast job on my computer!
as always.....superb service!!
Jim did a good job and let me know what was going on while he worked.
Friendly, fast, accurate, courteous
The guys in Muskegon are the best. So helpful at a minutes notice!
I am very happy with the help I had to solve the problem.
On time every time thank you.
Luke is great to work with!! He is patient with me and explains things well.
Young man was very polite and got back to me quite soon after looking up more information on the following day.
Thanks Steve for helping me find where I was using so much of my hard drive. I now have 72GB of free space.
As always we appreciate your quick response getting our issues resolved; thank you!
Wonderful. Could not have asked for better service.
All good Seems to be all systems go! I worked on it last night - printed my reports - they were here this morning.....all good. RU14 was updated just fine!
As always, Tammy gets the job done in an extremely efficient and timely fashion!
Excellent, very quick and easy to understand. Thank you again!
The support I received was timely and helpful.
This particular issue seemed to take a long time to resolve, but part of the problem was coordination with BG location.
Thanks, it was fixed ASAP
Great; thank you for your quick response to our printing problem.
Excellent service. Very quick. Thank you so much.
Luke fixed the problem and took time to troubleshoot. Will be working with him next week on setting up the laptop to print to the office printer
Tammy was excellent.... patient, explained as she went. No issues.
Tammy is always prompt and professional!
Tammy is quick and efficient. She is very responsive to our needs. Thanks.
Jeff is awesome and such a great help
Thanks for your help in restoring the web page so quickly!