Working with Modern Data gives your company the ability to achieve the managed IT services that make the most sense now as well as the flexibility to expand these capabilities when your business grows. We will be there with you during every step of development and expansion.
Managed IT Services That Work
We offer an all-inclusive IT managed services approach to your infrastructure needs.
We begin with industry best practices and then customize our services to meet your unique needs. We can manage and monitor your daily IT operations, and we offer a dedicated account manager who is responsible for ensuring all of your managed IT service needs are met.
Choosing us guarantees your company will have an entire team dedicated to your service, eliminating the stress of dealing with a lack of coverage during vacations, illnesses, and commercial growing pains.
Communication
Your account manager will be on site regularly, and an engineering team will be on call 24/7. We will assess your specific needs and provide access to self-service portals, user centers, or dashboards to manage key performance indicators if this best fits the demands of your company.
Standards
At Modern Data, we set our standards high to help ensure our client’s complete satisfaction. We provide our clients with direct access to their account manager, as well as our 24/7/365 IT service hotline. This provides our customers with a familiar voice – a person who is up to date on your organization’s needs and concerns. We do all this while adhering to your budget and time scope.
Documentation
Using managed IT services with Modern Data means your business will have ongoing remote maintenance and monitoring. This provides detailed documentation of system performance. It also makes it easier to pinpoint challenges between IT managed services and business processes to provide actionable improvement recommendations.
